Terms of Service

Last updated: 4 September 2026

These Terms of Service (“Terms”) govern your use of hafsatclothing.com and purchases from Hafsat Gidaje Clothing (“Hafsat Clothing”, “we”, “us”, or “our”). By using the website or placing an order, you agree to these Terms.

1. Using the store

You agree to provide accurate information when creating an account, placing an order, requesting delivery, or contacting us. You must not misuse the website, interfere with its operation, attempt unauthorized access, or use it for unlawful purposes.

2. Products and availability

We make reasonable efforts to display product names, descriptions, images, prices, sizes, and availability accurately. Product availability may change, and an item may become unavailable before an order is confirmed.

3. Prices and payment

Prices are displayed in Ghanaian Cedis (GHS). We may update prices or promotions from time to time. Orders require payment through the available checkout process. Payment processing is handled securely by Paystack.

4. Orders

Submitting an order is a request to purchase the selected products. We may contact you if information is incomplete, an item is unavailable, a pricing or inventory error occurred, or an order requires clarification. Where an order cannot be fulfilled, we will work with you regarding the appropriate cancellation or refund process.

5. Delivery

We deliver across Ghana. Delivery charges are calculated at checkout according to the applicable delivery region. Orders of GHS 1,200 or more qualify for free delivery under the store's current delivery policy. Delivery times can vary by location and circumstances outside our control.

6. Returns and exchanges

Customers should contact us on WhatsApp within 3 days of delivery to arrange an eligible return or exchange. Items should be unworn, unwashed, and in their original packaging. Certain products or circumstances may not qualify, and we will confirm the applicable return or exchange arrangement with you.

7. Pre-orders

Products marked as pre-order may have a different fulfilment timeline from ready-to-ship products. The applicable availability and delivery information shown at the time of purchase will apply. We may contact you if a pre-order requires an updated fulfilment estimate.

8. Accounts

You are responsible for keeping your account credentials secure and for activity performed through your account. If you believe your account has been accessed without permission, contact us promptly.

9. Reviews

Reviews must be truthful, relevant, and respectful. We may moderate, reject, or remove content that is misleading, abusive, unlawful, promotional, or unrelated to the product experience.

10. Intellectual property

The website's branding, original text, graphics, product presentation, and other original materials belong to Hafsat Gidaje Clothing or the respective rights holder. You may not reproduce or commercially exploit them without permission.

11. Website availability

We aim to keep the store available and accurate, but we do not guarantee uninterrupted operation. Maintenance, technical failures, third-party outages, or events beyond our reasonable control may temporarily affect the service.

12. Changes to these Terms

We may update these Terms when our services, policies, or legal requirements change. The current version will be published on this page with an updated date.

13. Contact

For questions about orders, these Terms, returns, or delivery, contact Hafsat Gidaje Clothing through our WhatsApp support or the contact options provided on the store.